ONLINE GROCERY ORDER FROM ISLANDBARGAINS.COM
Has my Island Bargains online grocery order shipped?
When tracking an online GROCERY order with Island Bargains, log into your account and click the "My Account / Order Status" link at the top right-hand side of our site to track your order.
It will either be marked as PENDING (prior to monies being applied); PROCESSING (fulfillment stage), READY TO SHIP (pending port delivery), or SHIPPED (delivered to the port for sailing).
How do I change quantities or cancel an item in my grocery order?
Click the "My Account / Order Status" link at the top right-hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account / Order Status" link at the top right-hand side of our site to track your order.
My order never arrived?
Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment?
Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts?
Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
I received Island Bargains credit. What is this and how do I redeem?
Should any item be out of stock at the time of fulfillment, a credit will be given for the amount of the item which can be used toward your next Island Bargains grocery order.
